Ways to reach us
Message form
Choose a topic and add your order number, so the right person picks it up first time.
Write a messageOffice hours
Monday to Friday, 9:00 to 17:00. Closed on weekends and public holidays.
Messages sent after hours are answered the next working day.
Send a message
Before you write, you may find a quicker answer on tracking, returns or the FAQ.
Corporate gifts and partnerships. Choose that topic above, or see corporate gifting. You can also email hello@raineandco.co.za. We reply within three working days.
Still need help
Talk to us
We reply to every message within one working day, Monday to Friday, 9:00 to 17:00. Have your order number ready if your question is about an order.
hello@raineandco.co.za