1.What cookies are
Cookies are small files stored in your browser when you visit a website. Some are essential for the shop to work, such as remembering your bag. Others help us understand how the website is used, or show you relevant adverts on other sites. We only set non-essential cookies if you agree to them.
2.The cookies we use
| Type | What they do | Your choice |
|---|---|---|
| Strictly necessary | Keep your bag and checkout working, keep you signed in, protect against fraud and remember your cookie choice. | Always on |
| Analytics | Count visits and show which pages are popular, so we can improve the website. For example Google Analytics and our store platform’s own analytics. | Off until you accept |
| Marketing | Measure our adverts and show you relevant adverts on social media and search, for example the Meta, TikTok, Pinterest and Google advertising tags. | Off until you accept |
3.Changing your choice
When you first visit, a banner asks which cookies you accept. You can change your choice at any time.
You can also block or delete cookies in your browser settings. If you block strictly necessary cookies, parts of the shop, such as the bag, will not work.
4.How long they last
Some cookies last only while your browser is open. Others stay for a set time, from a few hours to up to 2 years, so that the website remembers you between visits. We ask for your choice again every 12 months.
5.More information
Our privacy policy explains how we handle personal information collected through cookies. Questions? Email hello@raineandco.co.za.
Help
Still have a question?
Our help centre answers most questions about orders, delivery and returns. For anything else, we reply within 1 working day.